Assistant HWRC Manager

Supervisor / Manager (Waste)
180000CR Requisition #
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| Starting Salary £20541 Per annum | Permanent Full Time, 37 hours per week I 


Lancashire is the fourth largest local authority in England and covers a huge geographic area and a wide range of communities both urban and rural.  Lancashire County Council manages over half a million tonnes of municipal waste each year. The council has a network of waste facilities which includes the direct operation of 15 household waste recycling centres and two waste transfer stations.


Reporting directly to the Senior Site Manager we are seeking to appoint an enthusiastic and progressive candidate to support the Senior Site Manager and the HWRC Managers in the co-ordination and delivery of all aspects of the HWRC service. This will include day-to-day supervision and direction of a small group or team.


Key responsibilities:

  • Technical reference for a small group or team of staff operating a household waste recycling centre promoting best practice and an efficient and effective recycling service that meets customer service requirements
  • Supervising, directing and assisting HWRC operatives in delivering day to day duties
  • Direct engagement with customers on and off HWRCs, including potentially managing difficult situations or aggressive customers and the handling of customer complaints
  • Assisting with the administration of support systems and processes for the household waste recycling service

The following attributes are required for the role:

  • Experience of working in waste management is essential.
  • Desirable that the post holder will have relevant certificates of competence or equivalent for example Certificate of Technical Competence (COTC) Level 4/Occupational Certificate of Competence (OCC) or be willing to achieve such competence through training and assessment within six months of being appointed. 

Delivery of the role will require the post holder to work up to 5 days a week, which will include a requirement to work at least one weekend day and on Bank Holidays. The working days may change from time to time on a rota basis with other equivalent post holders. Rotas may also be changed from time to time (by provision of reasonable notice to the post holder) as required to meet the delivery needs of the service. Any weekend or Bank Holiday working will be paid at enhanced hourly rates in accordance with the Council's employment policies.


If you have the motivation and commitment, and a real desire to make a difference to how we manage our waste in Lancashire, then we look forward to receiving your application.


You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

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