Business Support Officer

Administration Assistant / Business Support Officer
180000CS Requisition #
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| Starting Salary £17391 Per annum | Fixed Term Full Time Until 01/01/2020, 37 hours per week I

Role of a Business Support Officer 4 is to:

Assist with the collection and collation of statistics, data, financial information or other management information.


Respond to, and resolve where appropriate, telephone, face to face, e-mail and postal enquiries generated by the service.


Provide a frontline reception service in all public facing buildings not covered by Facilities Management.


Provide administrative support for meetings, which includes arranging dates, room bookings, preparation of agenda, distribution of papers or taking action points.


Use text processing/spreadsheet/IT skills


Uploading and scanning information on to various systems and dissemination of information.


Act as an interface with external and internal customers resolving problems as appropriate.


Interpret information accurately to provide a high quality administrative support to Social Care teams; comply with legislation and meet statutory deadlines where appropriate; and contribute to the wellbeing of the Citizens of Lancashire.


Assist the premises manager with all building related Health & Safety duties.

Community OT BSO4 duties

Oversight of the specified team mailbox


Prepare and distribute the Continuous Improvement Meetings & Case Progression Meeting Packs, including attendance to take action points 


Update the allocation tracker


Maintaining various spreadsheets and developing them as required to aid business functionality


Arrange visit appointments for Practitioners


Assigning cases from the LAS worktray to workers by geographical area


Action and record feedback forms from providers


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